How does it work?

OUR TECHNOLOGY

Our network

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CAP’s network has been structured to be reliable and resilient, with multiple redundancies and more than 98% uptime across our monitored devices.

1.

CCTV cameras onsite are connected via an existing or dedicated FTTH connection to the internet, with an onsite server if required.

3.

Workstation within CAP’s Command Centre receives alerts from sites, at which time controllers view clear images and take action.

Analytics are processed in the cloud, and images are stored in CAP’s secure, redundant VMS, which is hosted via a Tier 3+ data centre.

2.

Introducing Milestone VMS

The global leader in video management platforms. CAP deploys an enterprise-grade instance of Milestone to ensure reliability and data security. 

Smartguard clients have insight into their systems, with mobile and PC access to camera views and alerts if they wish.

CAP utilises AgentVi Innovi – the leading AI video analysis platform for monitoring centre applications. This means, in simple terms, that we don’t miss alerts, since we set accurate rules, and our controllers are not inundated with nuisance signals thanks to the system’s intelligence and accuracy.

CAP deploys network monitoring software to continually monitor every device on our network. This means that if devices fail, we know quickly, and are able to have our teams rectify the situation.

CAP’s Smartguard solution marries cutting-edge technology
and exceptional service.

TT – Melrose resident